Last updated: June 25, 2026

These Terms & Conditions ("Terms") govern your access to and use of the Mackey Services ("Mackey") website and services. By accessing this website or requesting services, you agree to these Terms. If you do not agree, please do not use the site.

1. Use of Our Website

You may use this website for lawful purposes only. You agree not to misuse the site, interfere with its operation, attempt unauthorized access, or use it to violate any applicable law. All content on this site (text, graphics, logos, and the Mackey name) is owned by or licensed to us and protected by intellectual-property laws; you may not reproduce it without permission.

2. Automated & AI-Assisted Content Disclaimer

Portions of this website's content may be generated or assisted by automated and artificial-intelligence tools and is provided for general informational purposes only. While we strive for accuracy, such content may contain errors or omissions, is not professional, legal, or engineering advice, and should not be relied upon as a substitute for a professional on-site assessment. Always confirm specifics with our team before acting.

3. Services & Estimates (Non-Binding)

Service descriptions, pricing, rebates, and promotions on this site are for general information and may change without notice. Any quotes or estimates are non-binding until confirmed in a written estimate signed or approved by you, and final pricing may change based on on-site conditions, equipment availability, and scope. Promotions cannot be combined unless stated and are subject to the terms shown with each offer.

4. Scheduling & Emergency Service

We make every effort to meet scheduled appointment windows and to respond promptly to emergency requests, but availability can vary with demand and weather. For the fastest service, please call (281) 317-0631.

5. Warranties & Equipment

Equipment warranties are provided by the manufacturer; we will explain the coverage that applies to your specific system. Any workmanship commitment we make will be as stated in your written estimate or invoice. Except as expressly stated in a written agreement or required by law, the website and any informational content are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of Liability

To the fullest extent permitted by law, Mackey Services and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or lost profits, arising from your use of this website or its content. Our total aggregate liability for any claim relating to a service is limited to the amount you paid for that specific service.

7. Indemnification

You agree to indemnify and hold harmless Mackey Services and its owners, employees, and agents from any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your misuse of this website or your violation of these Terms or applicable law.

8. Third-Party Links

Our site may link to third-party websites (for example, financing or manufacturer pages). We are not responsible for the content or privacy practices of those sites.

9. Governing Law & Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Subject to the arbitration provision below, you agree that the state and federal courts located in Galveston County, Texas have exclusive jurisdiction and venue over any dispute not subject to arbitration.

10. Binding Arbitration & Class-Action Waiver

Please read this section carefully — it affects your legal rights. Except for small-claims matters and requests for injunctive relief, any dispute arising out of or relating to these Terms, the website, or our services will be resolved by binding individual arbitration, administered under the rules of a recognized arbitration provider, rather than in court. You and Mackey waive the right to a jury trial and agree that claims may be brought only on an individual basis and not as a plaintiff or class member in any class or representative action.

30-Day Opt-Out: You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice with your name, address, and a clear statement that you opt out to Mackey Services, 5252 FM 517 Rd E, Dickinson, TX 77539, or by email to [email protected]. Opting out will not affect any other part of these Terms.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes are posted means you accept the updated Terms.

12. Contact Us

Questions about these Terms? Contact us at (281) 317-0631 or [email protected].